As managers, we all want our teams to excel - to be the very best they can be. If you want your team to produce more, serve customers better, work together more smoothly, and quit less, this webinar is for you.
Difficult people they are everywhere. Perhaps it's a colleague who is continually disagreeable. Or it's a subordinate who chronically complains about everything but never takes responsibility for fixing anything. Maybe it's a customer who treats you rudely as if you are his personal servant. It could even be your boss, who acts like a playground bully when you ask her a question. Perhaps it's a fellow teammate who gossips and even tells lies about you. Maybe it's a person you depend on for results who continually misses deadlines and never keeps promises. It could even be a member of your family.
If your employees are working from home temporarily because of COVID-19 or they are permanently assigned to work remotely, managing these far-flung individuals can present challenges for any manager or team leader.
Larry Johnson