Having difficult conversations isn't fun for anyone. Telling someone they don't smell nice, saying no to a client, or having to tell someone they no longer have a job is something that no one looks forward to. We feel anxious and uncomfortable.
Chances are, you never planned to become a public speaker.
The transition from staff to "supervisor" can be daunting. You need to learn to thrive in a new supervisory role.
According to Jonathan Spira, interruptions cost the US economy almost $1 trillion annually and eat up to 28 billion hours each year.
New supervisors will be ready to hit the ground running with the skills learned in this Webinar.
Rhonda Scharf CSP - HoF